Terms of service

TERMS OF SERVICE – PIOU

OVERVIEW
Welcome to PIOU! The terms “we,” “our,” and “us” refer to PIOU. PIOU operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (the “Services”). PIOU is powered by Shopify, which allows us to provide the Services.

These Terms of Service, along with all related policies (the “Terms”), describe your rights and responsibilities when using the Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT
You must be of legal age in your country of residence to use the Services. You are responsible for keeping your account information secure and for all activity under your account.

SECTION 2 – OUR PRODUCTS
We aim to provide accurate product representations. However, colors and appearance may vary due to your device, screen settings, or other factors. Product descriptions may change at any time without notice.

SECTION 3 – ORDERS
Placing an order is an offer to purchase. PIOU reserves the right to accept or refuse any order. Orders are only accepted after confirmation and payment processing. Returns or exchanges are subject to our Refund Policy [LINK].

SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. Prices do not include taxes, shipping, or customs fees unless specified. You agree to provide accurate and updated payment information.

SECTION 5 – SHIPPING AND DELIVERY
All shipping times are estimates. PIOU is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you upon shipment.

SECTION 6 – INTELLECTUAL PROPERTY
All content, designs, logos, trademarks, and materials are owned by PIOU, its affiliates, or licensors and are protected by intellectual property laws. Use is limited to personal, non-commercial purposes only.

SECTION 7 – OPTIONAL TOOLS
Third-party tools may be provided “as is” and are your responsibility.

SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party sites, content, or products.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
PIOU is powered by Shopify. All transactions are directly between you and PIOU. Shopify is not responsible for your purchases.

SECTION 10 – PRIVACY POLICY
Your personal information is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy [LINK].

SECTION 11 – FEEDBACK
Any feedback or ideas you submit grant PIOU a worldwide, royalty-free license to use them for any purpose.

SECTION 12 – ERRORS AND OMISSIONS
We may correct errors, inaccuracies, or omissions at any time.

SECTION 13 – PROHIBITED USES
You may only use the Services lawfully. Unauthorized uses, including hacking, spamming, or intellectual property infringement, are prohibited.

SECTION 14 – TERMINATION
We may terminate access at any time without notice. Certain sections survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available” without warranties of any kind.

SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, PIOU and its partners are not liable for any damages resulting from your use of the Services.

SECTION 17 – INDEMNIFICATION
You agree to indemnify PIOU, Shopify, and affiliates for any losses or claims arising from your use of the Services.

SECTION 18 – SEVERABILITY
If any part of these Terms is invalid, the rest remains enforceable.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any part does not waive the right to enforce it later. These Terms constitute the entire agreement.

SECTION 20 – ASSIGNMENT
You may not transfer or assign these Terms without prior written consent.

SECTION 21 – GOVERNING LAW
These Terms are governed by French law. Disputes are subject to French courts.

SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS
We may update or modify these Terms at any time. Continued use constitutes acceptance.

SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:

PIOU
Piou-borntochill@outlook.com
5 Chemin des Prés, Lescure-d'Albigeois 81380, France
+49 152 233 14196
SIRET: 990 501 413 00019